International Conference

Reimagining Innovation and Value Pathways in Service Ecosystems

The conference moves beyond incremental perspectives to re-examine how value is created, coordinated, and experienced across interconnected service ecosystems.

In Association With

Date : 30-31ˢᵗ January, 2027

Venue: Delhi

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Conference Highlights

Keynote speakers: Illustrious global academics
Methods & publishing workshops by global experts
Select papers may be published in a Scopus-indexed Springer book (no fee).
Scopus-journal publication opportunities
Rs 51,000 cash prize for best dissertation
Cash prize and certificate for best paper of each of the 8 paper tracks.
Best reviewer: One-night complimentary room at Hilton, Hyderabad
Meet the editors of top journals
Attendees to receive a conference certificate from ISH & AOM.

Conference Convenors

Prof Payal Kumar

Principal Academic Advisor, ISH; Visiting faculty, XLRI, India

Peter Bamberger

Professor, Tel Aviv University; Director of Research, Smithers Institute, Cornell University, USA.

Event Tracks

Track 1:
Strategy and Competitive Dynamics in Service Ecosystems

Track 2:
Organizing, Structure, and Governance of Service Work

Track 3:
Work, Well-being, and Human Resource Architectures

Track 4:
Entrepreneurship, Innovation, and New Venture Creation in Service Contexts

Track 5:
Stakeholders, Experience Design, and Value Co-Creation

Track 6:
Green Transitions, ESG, Circularity, and Institutional Transformation in Service and Tourism Ecosystems

Track 7:
Methodological Innovation in Management and Organization Research

Track 8:
General Management, Leadership, and the Future of Organizing

Outstanding Dissertation Award

Submit your doctoral research for a chance to win ₹51,000 and gain international recognition at our 2027 conference in Delhi.

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Meet the Keynote Speakers

Michael L. Barnett

Professor of Management & Global Business, Rutgers Business School, USA

Peter Bamberger

Domberger Professor of Management at Tel Aviv University, Tel Aviv University and Director of Research, Smithers Institute, Cornell University, USA

K Thirumaran

Acting Campus Dean, JCU Singapore School of Business
James Cook University, Australia

About the Organisers

The intellectual direction of the conference is guided by its convenors, Prof. Payal Kumar and Prof. Peter Bamberger. Their combined expertise in management research and editorial leadership informs the academic positioning of the conference.
The conference is co-hosted by the Indian School of Hospitality, BML Munjal University and IILM, Lodhi road, Delhi. It is organised in collaboration with the prestigious Academy of Management, USA, the leading professional association for management and organization scholars worldwide, with a membership of about 21000 scholars spanning 110 countries. The conference has the full support of the AOM’s Community Accelerator Programme that aims to build bridges across continents in order to expand the global reach of management scholarship.

Academic Partners

Technology Partner